Privacy & Cookies

Union Hand-Roasted Coffee Privacy Policy

Union Hand-Roasted Coffee is committed to protecting your privacy and promises not to share any information we collect with any third party.

However, as our online shop is mail order, it is necessary for us to gather certain pieces of personal information in order to fulfil our service and make your shopping experience as simple and easy as possible.

Immediately below is a brief summary of how we collect info and use it.

Further down the page is a detailed explanation.

The information we do collect - and how it is collected

When you place an order, we need to know certain information. To fulfill orders we need to know your name, e-mail address, telephone number and full delivery address and billing address. We store this information securely so that it makes your online shopping quick, and effective. It also allows us to contact you should anything untoward happen with your order.

At our checkout, we ask for your credit or debit card number, expiry and start date, issue number (if applicable) and security code. We ask for this each time and do not retain in accordance with current data protection legislation. We also ask for a despatch address if you require your order to be sent as a gift, or to a place of work.

We may also use the information we collect to occasionally notify you of site updates and also seasonal offerings through the year. If you would rather not receive this information, please tick the relevant field in the 'Your Account' section.

Protecting our customers' financial information

When you place an order with your credit or debit card, it is done using a secure connection to our payment provider. We do not take or hold your credit card details. If you would rather not send your credit/debit card details over the Internet then please contact us and place your order over the phone by calling us on +44(0) 20 7474 8990.

We strongly recommend that you do not email an order to us containing credit card information, because most email is sent un-encrypted and so is not secure.All our customer data held online is encrypted and held in a secure environment.

Important information about "cookies"

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive - and are required by our site so you can store items into your shopping basket. We have developed our site so that you can retain items in your shopping basket for another occasion even if you do not wish to buy at that time. Our cookies do not contain any personally identifying information.

You can disable cookies if you wish using the options in your internet browser, but you will not be able to use our online ordering service if you do.

Consent

By using our web site, you consent to the collection and use of this information by Union Hand-Roasted. If we decide to change our privacy policy at any time, we will post those changes on this page so you are always aware of what information we collect and how we use it.

If for whatever reason you feel that Union Hand-Roasted has not adhered to the principles as stated above, please contact us.

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    Choose your perfect subscription

    Do you know which coffees you like, or are you looking to discover something new?

    Pick your favourite flavour profiles…

    Select as many as you like to help the Roastmaster choose coffees you'll love.

    Plan your deliveries

    Each CoffeeClub delivery contains 2x 200g pouches of speciality coffee (enough for 26 cups). Time to decide how often you get a delivery…

    Build a coffee plan

    Here's where you can create the perfect coffee gift to suit your budget and your loved one's coffee habit! (You can also add our Fine & Rare pack for a wider selection of flavours and rare coffees in the deliveries.)

    1. How many deliveries would you like to send?

    Pick a number of deliveries here that matches your budget… or your loved-one's coffee habit!

    Each delivery is worth £12.95 and contains 2x 200g bags of coffee (£6.47 per bag).

    Each delivery is worth £14.95 and contains 2x 200g bags of coffee (£7.47 per bag).

    Send me coffee…

    2. How often would you like the coffee to be sent?



    (Deliveries are free, so pick the frequency that works for you)

    (Deliveries are free, so pick the frequency that works for them)

    3. Time the first delivery to perfection?

    The postie's average delivery time is 3 working days. So if you want your gift to arrive in time for a particular date, select a dispatch date a few days before that below…

    4.Include a heartfelt / romantic / witty message!

    Upgrade to receive some seriously special coffee

    You’ve selected in your subscription, so we'd recommend upgrading to our Fine and Rare plan to increase your selection of coffees. These flavours tend to be most commonly found in Microlot coffees - exclusive to our Fine & Rare subscriptions.

    Adding the Fine & Rare pack is just £2 extra per delivery, but gives you access to coffees you won't find anywhere else. Like our Microlots - limited parcels of rare, seasonal coffees you won't find anywhere else in the UK.

    Adding the Fine & Rare pack is just £2 extra per delivery, but gives you access to coffees you won't find anywhere else. Like our Microlots - limited parcels of rare, seasonal coffees you won't find anywhere else in the UK.

    • Full range of exclusive Single Origin coffees
    • Limited parcel, seasonal Microlots

    Select your grind

    Give them the perfect grinds

    How do you brew?

    If you know the reciepient's preferred way to brew, select it below and we'll send them coffee perfectly ground to work with their kit. (If you don't know, we recommend going with wholebean. Or have a guess and if you get it wrong, we can always change it!)

    Select the coffees you'd like to receive

    Fine & Rare
    NOTES
    Loquat, Peach, Marzipan
    Light Roast
    NOTES
    Red apple, Raspberry Jam, Sticky toffee
    Light Roast
    NOTES
    Morello Cherry, Macadamia, Milk Chocolate
    Light Roast
    NOTES
    Macadamia, Fig, Red Grape
    Light Roast
    Fine & Rare
    NOTES
    Lemon Toddy, Orange Zest, Floral
    Light Roast
    Fine & Rare
    NOTES
    Stewed apple, Brown sugar, Malt
    Light Roast
    NOTES
    Tangerine, Stone Fruits, Maple Syrup
    Light Roast
    NOTES
    Candied Orange, Dark Chocolate, Caramelised Peanuts
    Light Roast
    Fine & Rare
    NOTES
    Yellow Plum
    Toffee Apple
    Cocoa Nib
    Light Roast
    Fine & Rare
    NOTES
    Blood orange , Marmalade, Cocoa
    Light Roast
    NOTES
    Fudge, Treacle, Dark chocolate
    Dark Roast
    NOTES
    Dark Chocolate, Grapefruit, Treacle
    Dark Roast
    NOTES
    Dried Fruit, Roasted Hazelnut, Milk Chocolate
    Medium Roast
    NOTES
    red grape, dark chocolate, custard cream
    Medium Roast
    NOTES
    Citrus, Redcurrant, Toffee
    Medium Roast
    NOTES
    Chocolate Truffle, Fudge, Candied Lemon
    Medium Roast
    NOTES
    Treacle, Dark Chocolate, Cinnamon
    Dark Roast
    Fine & Rare
    NOTES
    Candied Lemon, Blackcurrant Jam, Caramel
    Medium Roast
    NOTES
    Plum, Orange Blossom, Maple Syrup
    Light Roast
    Fine & Rare
    NOTES
    Candied Lemon, Nectarine, Honeysuckle
    Light Roast
    NOTES
    Citrus, Marzipan, Bourbon Biscuit
    Medium Roast
    Fine & Rare
    NOTES
    Kumquat, Peach, Toffee
    Light Roast

    You have selected 0 coffees 0 Speciality coffees and 0 Premium Speciality coffees. Please add a Premium Speciality coffee or press next and we'll remove the Premium Speciality coffee upgrade from your subscription.

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